United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.
UBA has a large footprint across the globe operating in 20 African countries: Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d’Ivoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda, and Zambia. The Bank also operates in the United Kingdom, the United States of America, and with a presence in Paris.
Qualified and interested candidates are invited to fill the following positions.
- Team Member, Mobile Banking Services
- HR Business Partner, Central, Eastern & Southern Africa
Team Member, Mobile Banking Services
Job Description
CANDIDATE’S PROFILE:
Our ideal candidate must have knowledge of supporting internet banking applications, oversee electronic banking activities and able to reconcile electronic banking transactions.
JOB OBJECTIVE (S):
- To provide technical support for the Bank’s retail internet banking.
RESPONSIBILITIES:
- Develop policies and procedures for electronic banking processes to ensure compliance with established standards and regulations.
- Responsible for the bank’s cash management online products and services.
- Assist with the design and development of new online banking products
- Provide exceptional customer service and support of our Electronic Banking products and services.
- Provide support to consumers and business customers as well as retail department.
- Process, verify and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures and bank regulations.
- Oversee all electronic banking activities.
KNOWLEDGE & SKILLS REQUIRED:
- Proficient in programming languages of SQL and basics of PLSQL, Python
- Good knowledge of some data mining skills and the meaning of ETL (Extract, Transform and Load) with some practical experience.
- Understanding on the use of some Business Intelligence and Dashboard tools like Power BI, Tableau
- Microsoft Certification
- Analytics skills
- Swift Knowledge
- Interpersonal and Communication skills
QUALIFICATION:
- Bachelor’s degree in any field, STEM courses preferably
- Minimum of 2 years related experience
WHAT WE EXPECT FROM YOU:
- High degree of professional ethics, integrity and responsibility.
- Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
- Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
- High sense of confidentiality and discreteness.
WHAT YOU SHOULD EXPECT FROM US:
- Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
- Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
- Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.
Method of Application
Qualified and interested candidates should click the button below to start their application.
DEADLINE: 30 APRIL, 2022
HR Business Partner, Central, Eastern & Southern Africa
Job Description
CANDIDATE’S PROFILE:
Our ideal candidate must have practical/hands-on HR business partnering experience. He/she has to be knowledgeable about HR processes, employee lifecycle, and the business. He/she must have strong business acumen, interpersonal, relationship management, and analytical skills. He/she must be able to speak, write and read French & English fluently.
JOB OBJECTIVE (S):
- To ensure an effective business partnering relationship in assigned regions, in line with the strategic objectives of the bank.
- To provide strategic input on talent management issues to business leaders.
RESPONSIBILITIES:
- Provide advice and counsel to business heads and employees to ensure consistency in the implementation of Human Resources policies, processes, and practices.
- Liaise with all performance management and line managers to successfully conduct performance appraisals.
- Liaise with talent management to ensure the development and delivery of talent management initiatives in their respective business areas.
- Partner with Business Heads in conducting organizational structure review in line with the Bank’s organizational design, principles, and processes.
- Liaise with Line Managers to ensure that all jobs within their business areas are accounted for and well defined.
- Partner with business heads and talent management to develop manpower plans for their respective business area.
- Participate in the recruitment and selection of staff for the business area and ensure that the right staff with the best fit is recruited for vacant roles.
- Oversee all employee disciplinary cases and ensure they are treated in line with the Bank’s policies.
- Ensure prompt implementation of sanctions given to staff from DC proceedings and credit recovery.
- Assist the business area in filling all existing vacancies in a timely and efficient manner.
- Ensure prompt processing of redeployment, appointment, and posting letters for staff as advised by the business area.
- Resolve all employee complaints and ensure prompt conflict resolution between staff and their supervisors.
- Conduct regular visits to business areas offices to check on the staff, educate staff on all HR-related issues and establish two-way communication between staff and management.
- Conduct regular coaching for line managers on people management, HR programmes.
KNOWLEDGE & SKILLS REQUIRED:
- Good knowledge of employee lifecycle model with practical/hands-on experience
- Knowledge of HR metrics & analytics
- Knowledge of HR processes & Labour law
- Ability to speak, read and write French & English fluently
- Business acumen
- Good coaching and counseling skills
- Rational, confident and mature approach to decision making
- Well-developed critical and analytical thinking
- Strong interpersonal, problem-solving, negotiation, and expectations management
- Effective listening skills
- Project management skills
- Strong orientation towards customer support and responsiveness
- Ability to build teams and foster team spirit
QUALIFICATION:
- First degree in any relevant social science degree
- HR certification {CIPD, SHRM, CIPM etc.}
- 8 – 10 years’ work experience
- Proven experience as an HR Business Partner in a financial sector (added advantage)
WHAT WE EXPECT FROM YOU:
- High degree of professional ethics, integrity, and responsibility.
- Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
- Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
- High sense of confidentiality and discreteness.
WHAT YOU SHOULD EXPECT FROM US:
- Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
- Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
- Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.
Method of Application
Qualified and interested candidates should click the button below to start their application.
DEADLINE: 30 APRIL, 2022
