Job Openings At First Bank Of Nigeria Limited

This place contains the FIRST First Bank of Nigeria is a Nigerian multinational bank and financial services company headquartered in Lagos. It is the biggest bank in Nigeria by total deposits and gross earnings.

It operates a network of over 750 business locations across Africa, the United Kingdom and representative offices in Abu Dhabi, Beijing and Johannesburg set up to capture trade-related business between geographies.

Applications are invited from interested and qualified candidates to apply for Job Openings at First Bank of Nigeria Limited

Branch Operations Officer

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.

Job Description:

Financial Transaction Officer:

Greets all customers promptly and shows a genuine interest in meeting their needs
Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
Maintains a strong working knowledge of the Bank’s services
Examines money to detect and remove counterfeit
Ensuring all operating and security and safe working procedures are always followed
Ensure all necessary postings and paperwork are completed accurately to provide audit trails
Bundles, wraps and seals counted money. Separates mutilated and worn bills.
Use various cash management systems to ensure accurate counting
Look for any differences or discrepancies in notes and document that are received, and raise unresolved issues with supervisor
Ensure prompt handling of customers’ enquiries and complaints
Ensure timely rendering of reports
Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook

Non-Financial Transaction Officer:

Greets all customers promptly and shows a genuine interest in meeting their needs
Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
Maintains a strong working knowledge of the Bank’s services
Educate and migrate customers to Alternative Channels
Proactively receives and responds to customers’ inquiries within their scope of authority
Ensures effective queue management
Effectively cross sells the Bank’s products and services
Maintain a customer friendly and organized banking hall
Ensure prompt handling of customers’ enquiries and complaints
Ensure timely rendering of reports
Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook

Qualifications and Requirements:

Minimum of HND Upper class.
Minimum of Bachelor’s Degree, with a minimum grade of 2.2

Experience:

Minimum of one-year relevant working experience in a financial institution, covering a range of functional areas.

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Business Development Officer

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.

Job Description:

Responsible for providing trade referrals and deal origination to FBN and its subsidiaries for businesses in the Asian corridor particularly businesses within the regions of Guangdong and Shanghai.
Indentify and support the conversion of business opportunities that may result in growth and income for the Banking Group.
Provide advisory services to Asian businesses in China seeking to do business in Nigeria and in any of FBN presence countries.
Identify Asian business opportunities for the Bank and its subsidiaries, working in close conjunction with ITBG, CMBG and relevant business units.
Identify business and lending opportunities for the Bank and its subsidiaries from the host country and vice versa, working in close conjunction with Head Office SBUs and other subsidiaries (ITBG, CBG, CMBG, Retail Banking, Private Banking, FBNUK, SSA subsidiaries, etc.)
Establish business plans and plan current and long-term objectives for the regional office
Plan and execute a market penetration strategy that will propel the Bank’s offerings to identified target markets
Refer identified business opportunities to Head Office SBUs and other subsidiaries
Promote the Bank to host country-based institutions/corporates/individuals as their preferred service provider for their banking/transaction needs
Maintain post-referral relationships with referred customers and their Relationship Managers, escalate issues to the responsible Head, and ensure total resolution of customer/prospects issues from the China/Asian end

Qualifications and Requirements:

First Degree in any Economics / Finance / Accounting or relevant numerate discipline.

Experience:

Minimum experience – 7 (seven) years working experience with at least 5 years in Banking and/or business development, especially in Institutional/Corporate Banking, and with good exposure to International Banking and Project Finance.

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